Better Brewery Customer Service = More Revenue!

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Here at The Feltner Group, we can help with a variety of issues, concerns, opportunities your brewery has. But we never pretend to have all the answers. Some items in in this particular article may be food for thought (or pints for thought?), and many were simple to implement. Happy pouring! It’s the little things: Here’s 10 things customers will …

Clearing Up Confusion About Brewery Workers’ Comp Premiums

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“What are these rates and where do they actually come from?” is a common question we hear when going through the initial quote process for a start-up brewery. So we do our level best to fully explain the ins and outs of workers’ compensation up front. But even our established brewery clients ask this question a year, or two, or …

When does it become YOUR brewing system?

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Every time we work with a new brewery, a unique question or two inevitably come up. Finding the answers is always an interesting endeavor—something that teaches us something about our own industry as well allowing us to further educate our clients. One recent exchange with a brewery owner brought up the uncertainty of when a brewing system becomes the property …

Announcing the Launch of Feltner Brew

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We are proud to announce the launch of Feltner Brew. We know as a craft brewer you march to the beat of your own drum. We’re ‘kinda the same way—we’re as fascinated by safe brewery operations as you are by original gravity. When we walk into a brewery, we wonder how you heat your boiler, how you store your grains, …